This Privacy Policy explains how we collect, store, and process personal information or data (“Personal Information”) of our customers through our website. We are committed to protecting the privacy of your personal data and will make every effort to use appropriate measures to ensure that the information you provide during your use of our website is kept secure and protected from unauthorized access.
However, we cannot guarantee the prevention of all unauthorized access. In cases where such access occurs beyond our control, the Company shall not be liable for any claims, disputes, or damages arising from or related to such unauthorized access.
To better understand our policy on the collection, storage, and use of personal information of website users, please read the following details:
I. Purpose and Scope of Personal Information Collection
To access and use certain services on our website, you may be required to register with personal details such as your email, full name, contact number, etc. All information provided must be accurate and lawful. Our website bears no legal responsibility for any consequences arising from inaccurate or unlawful information provided by users. We may collect information about your visits to our website, including the number of pages viewed, the number of links clicked, and other data related to your connection to our site. We also collect browser information each time you visit, including your IP address, browser type, language, access time, and the web addresses you access.
II. Scope of Information Use
The information collected through monarquehotel.vn helps us to:
Provide customer support when purchasing products or services
Respond to customer inquiries
Conduct customer surveys
Carry out marketing and promotional activities related to the products and services of monarquehotel.vn
When necessary, we may use this information to contact you directly through means such as letters, orders, thank-you notes, or updates on technical and security matters.
We are committed to using customers’ personal information strictly within the purposes and scope previously stated. In the event of any expansion of use beyond the initial purpose, we will notify customers in advance and only proceed upon receiving their consent.
III. Commitment to Protecting Customer Personal Information
We are committed to protecting your personal information by all possible means. We employ multiple information security technologies to ensure your data is not accessed, used, or disclosed without authorization. We strongly recommend that you safeguard your login and password details and refrain from sharing them with others. If you are using a shared or public computer, please log out and close all website windows after use to protect your privacy.
IV. Contact Information
We always welcome feedback, inquiries, and comments from you regarding this Privacy Policy. If you have any questions or concerns, please contact us at: info@monarquehotel.vn
